General
Can Black Buffalo products help me quit tobacco?
How does the nicotine strength of Black Buffalo nicotine products compare to the nicotine content of a cigarette?
I'm interested in starting dipping. Are Black Buffalo products a good product for me?
Can I try a sample of Black Buffalo to see if I like it?
Can I use Black Buffalo nicotine pouches like white nicotine pouches?
How can I help Black Buffalo?
Who are the Dip Angels?
Are Black Buffalo nicotine products safer than cigarettes?
Do Black Buffalo products contain tobacco?
What does Charge Ahead mean?
Are Black Buffalo nicotine products safer than traditional smokeless tobacco products?
What is a tobacco alternative?
Why should I try Black Buffalo?
Does Black Buffalo contain nicotine salts?
Are Black Buffalo nicotine products considered a tobacco product?
How does my body absorb the nicotine in Black Buffalo products?
Can Black Buffalo products help me quit chewing traditional smokeless tobacco products?
Where does Black Buffalo Inc. get its nicotine?
What are the health risks associated with using Black Buffalo nicotine products?
Can Black Buffalo products help me quit smoking cigarettes?
How do Black Buffalo nicotine pouches products compare to traditional smokeless tobacco pouches?
Are Black Buffalo nicotine products safe?
Who dips Black Buffalo?
Does Black Buffalo contain nicotine?
What happens if I swallow a whole Black Buffalo pouch?
What is the difference between nicotine salts and pharmaceutical-grade nicotine?
Do you offer tobacco-free long cut or pouches?
Do Black Buffalo products contain TSNAs?
Who started Black Buffalo?
Why are you called Black Buffalo?
How do Black Buffalo nicotine long cut products compare to traditional smokeless tobacco long cut?
What happens if I swallow the pinch of Black Buffalo long cut?
What is Black Buffalo ZERO?
Are Black Buffalo nicotine products harmful?
How do Black Buffalo nicotine pouches products compare to white nicotine pouches?
How can I get free Black Buffalo swag?
Does Black Buffalo contain tobacco?
Do you offer nicotine-free long cut or pouches?
What is the difference between tobacco-derived nicotine and synthetic nicotine?
Why did you create a smokeless tobacco alternative?
Product Experience
How do your pouches compare to traditional smokeless tobacco?
How many carbs do Black Buffalo products contain?
How long does a can of long cut last?
How long does a Black Buffalo pouch last?
Do you have Straight ZERO Long Cut?
Is there caffeine in Black Buffalo?
What is your Blood Orange flavor like?
Why don't you offer Tropical Long Cut or Pouches with nicotine?
Do you offer reduced-strength nicotine products?
When will Tropical ZERO Long Cut be back in stock?
How long can I keep Black Buffalo products in my mouth?
How much sugar is in Black Buffalo?
What is your Mint flavor like?
What kind of sugar alternatives are in Black Buffalo products?
How do you cure your leaves?
What is Black Buffalo made of?
What is the nicotine strength of Black Buffalo nicotine long cut products?
Why don't you offer Blood Orange Pouches with nicotine?
What is Black Buffalo made of if there are no tobacco leaves?
Do you have fine cut?
What is your Wintergreen flavor like?
Do you have Natural or Classic flavor?
How much sodium is in Black Buffalo?
How much salt do Black Buffalo products contain?
Can I store Black Buffalo in the freezer or refrigerator?
What flavors do you offer?
Will you have new flavors?
How many pouches come in a can?
Is Black Buffalo harmful?
Do you have Blood Orange ZERO Long Cut?
Are Black Buffalo products sugar-free?
What ingredients does Black Buffalo contain?
What are the nutritional values of Black Buffalo products?
When will you have Mint ZERO Long Cut back in stock?
What is your Straight flavor like?
What is your Peach flavor like?
How much nicotine is in each pouch?
What is the shelf life of Black Buffalo?
Why don't you offer Peach Pouches with nicotine?
How does your long cut compare to traditional smokeless tobacco?
What is the nicotine strength of Black Buffalo pouches products?
Do you have Peach ZERO Long Cut?
Can you swallow Black Buffalo?
Is Black Buffalo gluten-free?
How much nicotine is in Black Buffalo dip?
Why do you use cabbage family leaves?
What is the Black Buffalo pouch material made out of?
Are Black Buffalo products reusable?
Herd Rewards
How do I redeem my Herd Points?
What are Herd Points?
I redeemed my Herd Points but lost my Herd Rewards coupon. How do I get it back?
Does Black Buffalo have a rewards program?
Can I earn Herd Points for shopping in store?
I redeemed my Herd Points but I was charged full price. What now?
Why can't I use my Herd Rewards coupon on my order?
Subscribe & Save
Does Black Buffalo have a subscription program?
When will I receive my subscription?
Can I add products to my subscription?
Can I use my Herd Rewards promo codes on my subscription?
Do I earn Herd Points with my subscription?
How do I change the payment method for my subscription?
How do I change the shipping address for my subscription?
What are the benefits of a Black Buffalo subscription?
Can I use a promo code for my subscription?
I subscribed. Can I change the frequency of my deliveries?
Shopping Online
Why do you need my SSN?
Some of my order was missing. Can you help?
Do you offer discounts for veterans?
My order was damaged. Can you help?
How can I cancel my order?
Can I change my shipping address before my order is shipped?
When will my order be shipped?
Why do I need to verify my age to buy ZERO nicotine-free?
Do you offer any product guarantees?
When will you have new Black Buffalo merch?
Why won't your site verify my age?
How much does Black Buffalo cost?
Why do I have to be 21+ to buy Black Buffalo?
Do you offer discounts for active-duty military?
Can I edit my order?
Why does Black Buffalo cost more online than in stores?
Can I verify my age with my ID?
Can I mix and match flavors?
Do you offer discounts for first-time customers?
I received the wrong product. Can you help?
I tried it, but I don't like it. Can I get a refund?
What is SET?
How does the cost of Black Buffalo compare to traditional brands?
Does Black Buffalo offer a first responder discount?
When will my order arrive?
Why do I have to be 21+ to buy ZERO nicotine-free?
Shipping
How much does shipping cost?
Why am I being charged an extra $6 for shipping?
Why don't you offer free shipping?
Why don't you ship to Maine?
Why do I have to sign for my package to be delivered?
What carriers do you use for shipping?
Do you offer faster shipping?
How long does shipping take?
Do you offer discreet shipping?
Do you ship to APOs / FPOs / DPOs?
Why don't you ship to Alaska?
Does Black Buffalo ship to Arkansas?
Do you offer international shipping?
Why can't I ship to my address?
Do you ship to Canada?
Shopping In Store
When will Black Buffalo be in a store near me?
Where can I buy Black Buffalo online?
Does Black Buffalo offer a rewards program for in-store shoppers?
Do you have any coupons available for in-store purchases?
My store doesn't carry my preferred flavor. Can you help?
How can I get my store to carry Black Buffalo?
My store said they're out of stock of Black Buffalo. Can you help?
Where can I buy Black Buffalo in stores?
- All Categories
- Herd Rewards
- I redeemed my Herd Points but I was charged full price. What now?
I redeemed my Herd Points but I was charged full price. What now?
To apply your Herd Rewards coupon to an order, you must paste the promo code into the discount box at checkout and click "Apply." Your subtotal will be updated to reflect the discount. If you did not apply your Herd Rewards coupon on your order, it can be found on your Account page https://blackbuffalo.com/account or at HerdRewards.com. Alternatively, you can reach out to us via chat, email, SMS, or phone and we can refund you and deactivate your Herd Rewards coupon accordingly.
